VMO Senior Analyst

Job Description

Description of Work:  Analyst will support KCI’s interpretations of the contracting language, to ensure that operations are effective and that the Service Provider delivers based on KCIs requirements.  Analyst  will perform contract administration functions based on outsourcing transactions, coordinate projects, and outline governance processes.

Project Tasks and Deliverables: Associate’s support to Company’s department includes, but is not limited to:

  • Contract Change Management
    • Assist KCI’s Contract Managers in contract change management by providing support for contract amendments, monitoring, tracking, executing and reporting status of contract changes, clarifying and tracking any verbal contract change agreements, and monitoring any unauthorized contract changes
  • Contract Issue Management
    • Provide primary support to KCI personnel for contract issue management identification and upfront resolution of potential issues including monitoring and escalating key Service Provider-related issues to Governance Committees
    • Assist KCI’s Contract Managers in monitoring the status of open issues, engaging the governance committee to review issues and provide direction for issue resolution
  • Contract Dispute Resolution
    • Assist KCI’s Contract Managers in managing dispute resolution through formal dispute resolution channels by reviewing the contract and developing the calendar, determining documents and notice requirements, notifying and working through informal dispute resolution, supporting the dispute resolution procedure, and preparing for and executing through final dispute resolution; also may assist in establishing such channels where necessary
  • Service Provider Audit
    • Assist KCI’s Contract Manager in Service Provider audit functions including identifying audit areas in Agreement, planning audits for contract year, providing notice of intent to perform audit, monitoring the conduct of audits and reporting audit outcomes
  • Governance
    • GovernX
      • Provide support as the System Administrator and Librarian for the newly integrated Governance software tool
    • Library
      • Assist KCI’s Contract Managers in governance library functions including creating the governance library, gathering materials for governance library and maintaining the governance library
    • Mailbox
      • Review emails received and determine action. (Examples: GovernX HelpDesk requests, Invoice Matters, or receipt of documents for Governance Library such as executed contracts, change requests, meeting minutes

  • Other Governance Operations
    • Support delivery of contract management services to KCI by participating as required in governance meetings; provide contract management-related tracking, measurement and dashboard consolidations; liaise with KCI financial team for financial reporting matters; coordinate involvement of KCI legal counsel as directed; manage contract deliverables & obligations, maintain milestone invoice tracker, develop and execute on a supplier scorecard; monitoring and seek ways to improve team efficiency, effectiveness and impact; record and track ideas for process improvements
The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf VEVRAA Federal Contractor